NextStep, an IT managed services and IT field staffing provider, is seeking a talented and experienced Technology Strategist Consultant to join our team, where you'll have the opportunity to serve our client base of nonprofits, schools, and local governments.

As a Technology Strategist Consultant, you'll develop and implement IT strategies that align with our clients' objectives. You'll collaborate closely with clients to ensure their technology investments align with their needs, manage our internal toolsets to control costs, capture revenue for tool-related services, and support IT field staffing initiatives.

Join our dedicated team and be a part of delivering exceptional IT solutions that make a positive impact on our community. Click here to view the full job posting and apply: https://eajservices.bamboohr.com/careers/61

Apply on Wright Patt Credit Union Careers page.

Category

Information Technology --> Information Technology

Job Location

Beavercreek, Ohio

Work Type

Variable

Position Type

Full-Time/Regular

The Information Security Engineer I role is responsible for the effective delivery of various day-to-day security administration activities, as well as the regular review, monitoring, and reporting associated with the credit union’s overall information protection needs. 

• Security Systems Monitoring - Act as the first “point of contact” for all IT Service Desk tickets assigned to the Information Security Team. Gather assigned security systems reporting for regular information channels. Monitor and respond to suspicious emails submitted for analysis by WPCU/myCU partners.  Escalate trends and concerns appropriately and in a timely manner.  (35%)
• Endpoint Provisioning - Ensure that endpoints including workstations, servers, printers, and miscellaneous network devices are provisioned appropriately in various security systems. Verify that proper procedures, processes, and operating controls are followed.  (35%)
• Security Systems Administration - Maintain and operate IT Security owned technical systems. Complete operations tasks in a timely manner while meeting defined quality standards.   Provide operations activity for (including but not limited to): Physical Access Controls, Anti-Virus, Privileged Account Controls, Email Hygiene, and Web Filtering. (20%)
• Technical Writing - Develop and maintain actionable procedures for all daily IT Security tasks. Work with the ticketing System Administrator to develop new and change existing workflows to streamline ticket generation for the IT Security Team. (10%)

Required Skills

Specialized or Technical Knowledge and Skills: The person in this position must be skilled in the basic principles of Information Security protection, including but not limited to the tools, processes, and industry trends relative to this field of IT.   Hence, the following are required:

1. A Bachelor’s degree in Computer Science, Information Technology, or a similar field is preferred. Candidates who present an equivalent combination of formal training/certifications and at least 2 years of practical experience specific to Information Security may also be considered.
2. Security+ Certification or Associate CISSP is required. Candidates without these certifications will be considered and required to obtain proper certification(s) within the first year of employment.
3. Demonstrate a working knowledge of Microsoft Windows operating systems and Microsoft Active Directory; Microsoft certification is preferred.
4. Demonstrate a working knowledge of computer networking and secure protocols (e.g. SSL, FTPS, HTTPS, IPSEC, etc.); Network+ or Cisco certification is preferred.
5. Proficient working knowledge of security technologies, such as access management, security monitoring, and data encryption.
6. Knowledge of new and/or innovative initiatives that have improved efficiency, quality, security, and service levels within the IT security arena.
7. Excellent verbal and written communication skills in preparing reports, presentations, and documentation.
8. The ability to work independently and troubleshoot problems with speed and efficiency.

Apply on Wright Patt Credit Union Careers page.

Category

Information Technology --> Technical Services

Job Location

Beavercreek, Ohio

Work Type

Variable

Position Type

Full-Time/Regular

Under the general direction of the Network Administrator II, the Network Administrator I is responsible for helping to ensure the stable, secure operation and high availability of computer networks utilized by WPCU and myCUmortgage. 

1. Providing hardware and software technical support to all users and providing 2nd tier support for LAN/WAN problems, system communication problems and PC support. Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed.  Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated.   (40%) 
2. Performing network and system administration (physical and virtual).  (20%) 
3. Administration of the Storage Area Network (SAN) and backup storage solution (20%) 
4. Managing 3rd party professional services vendors. (10%) 
5. Manage technological projects as assigned. (10%) 

Apply here.

Job Description:

Primary responsibility is to provide Administration, Inside Sales Support and Customer Support to new and existing ATC clients. The role includes interfacing with clients and vendors on behalf of ATC in a fast-paced, ever-changing industry. This position has potential for growth into a Consultant or Project Management role within 12 to 24 months.

Responsibilities: 

Inside Support: 

1. Support Existing Client Requests: Moves, Adds, Changes, Deletions, Repair Requests, Etc.
2. Learn New Technologies and Acquire Industry Recognized Certifications.
3. Explain New Products to Existing and Potential Clients; Clearly Explain Problems to Clients & Set Right Expectations for Resolution.
4. Create & Maintain Client Records; Update Details in CRM System When Necessary.

1. Draft Project Work Orders; Complete Audits of Potential Client’s Current Technology Landscape; Secure Quotes From Vendors; Draft Proposals for Potential Clients; Prepare Sales Presentations.
2. Reconcile Proposed Costs to Actual Invoiced Amounts; Track and Forecast Client Revenue and Commissions.
3. Assist Project Management Team with Client Onboarding and Project Implementations.

Qualifications: 

Preferred Skills:

1. Desire to develop deep technical knowledge of the voice, cloud, network, and security and data/AI ecosystems.
2. Demonstrated ability to utilize personally developed matrices to make key client-facing decisions backed by research and logic.
3. Excellent and professional written, verbal and interpersonal communication skills.
4. Proficiency in the Microsoft Office Suite, Ticketing Systems, CRMs, and various other SaaS applications (specifically Airtable, Zendesk, Hubspot, etc.)
5. Efficient and effective ability to manage projects, tasks and workload in a fast-paced environment while adhering to strict deadlines.

1. Business Acumen
2. Comfort Around Executives and C-Suite Leadership
3. Manage Multiple Roles & Responsibilities
4. Contribute to the Team at ATC

1. Health Insurance
2. Dental & Vision Insurance
3. Company 401k
4. Work from home options
5. Flexible work hour options
6. Professional Development Funds available

Apply here. 

About the Incident Response Consultant role: 

Are you a people person with cybersecurity expertise? Are you able to provide exceptional support to customers in their greatest time of need? Do you want to influence real change? Do you want to be part of the solution? Then join Pondurance in ensuring every organization is ableto detect and respond to cyber threats – regardless of size, industry, or current in-housecapabilities. 

As part of the Incident Response team at Pondurance, your focus will be supporting the IR lifecycle and providing indicators to the SOC that will assist in enhanced detection capabilities of network, log, and host data. You will utilize your technical chops to analyze intrusions, detect incidents, and assist in responding to our clients. You must be capable of working in a high stress IR situation and effectively navigate through the IR lifecycle. You will be responsible for leading the technical analysis of an IR investigation as well as communicating effectively and providing off-hours support as needed. 

Responsibilities:

• Support the IR lifecycle from triage to investigation, through containment and eradication
• Perform forensic analysis, implement incident response procedures, and analyze malware as it presents itself
• Identify attack vectors, threat tactics and attacker techniques
• Provide reports, both written and verbal to clients
• Contribute to process development and documentation in regard to the IR lifecycle 
• Collaborate with the SOC to enhance detection capabilities based on indicators detected in an IR engagement 

Technologies:

• Strong understanding of Windows, Mac and Linux operating systems and how to conduct forensics on each type of system
• Ability to leverage various tools and technology during an investigation to determine the scope of the compromise

Knowledge and Skills: 

• Bachelor’s degree or 1 to 3 years of experience in a related field 

• Experience performing host and/or network-based forensics, malware analysis, and handling ransomware investigations
• Strong understanding of types of cyber-attacks, emerging threats, and ability to respond in a tactical and strategic manner
• Proven experience with scripting languages
• Ability to communicate technical problems, vulnerability, and risk to clients
• Ability to make sound decisions and possess excellent problem-solving skills

At Pondurance we embrace, educate, and protect people by helping make our world a better and safer place.  We believe in inviting good people into our company who are driven to become great!  

Every person at Pondurance is encouraged to focus and grow in their individual areas of interest, passion, and career path. We have accessible leaders as Mentors who believe “None of us are as smart as all of us” (R. Pelletier). 

We believe everyone has the freedom to be themselves, especially at work and so we embrace, support, and celebrate each other. Each one of us influences our company’s direction through speaking up, you have a voiceand we want you to use it.  

Do you want to be a part of something different? Do you want to influence real change? Do you want to be part of the solution? Then join us in redefining the security and cyber risk landscape.

What We Offer:

The opportunity to apply your expertise, take on new challenges, and help customers address their biggest security objectives.

An inclusive culture of teamwork that embraces the diversity of our people and communities in which we work.

Some of the corporate benefits (there are more) for full-time employees include:

• Medical, dental, vision, disability, FSA, HSA, life and AD&D insurance, 401(k) Plan. 
• Time off: PTO, sick, holiday, & parental leave details are available
• Money: We provide competitive compensation packages based on the market and your overall credentials.

Although this is a remote role, if you live close by, you’ll have access to our office locations: McLean, VA or Indianapolis, IN.

To promote a healthy and safe work community we require background and drug screenings as part of our hiring process. Details of our process will be provided upon request.  

We are an equal opportunity employer focused on celebrating diversity and inclusion. We believe that each individual should be treated equally without regard to race, color, identity, national origin, protected veteran status, religion, sex including sexual orientation and gender identity, disability, or any other characteristic protected by law.

Apply here: https://expedienttechnology.com/careers/

View the job description: 

Position Description

Expedient Technology Solutions (ETS) is a rapidly growing managed IT services company located in Miamisburg, Ohio. ETS has developed a strong reputation for providing outstanding customer service by fostering a culture of continued growth, honesty, and WOW through service.

We are actively seeking a Cybersecurity Analyst with a continuous growth mindset to join our Cybersecurity team. We strive to recruit and develop teammates that foster our WOW through service culture. We are a drama-free, collaborative work environment and enjoy providing personal and professional growth to all employees. Whether your career goals are in cybersecurity, infrastructure, or penetration testing, we are committed to help guide you on your journey with experience, development, and certifications. 

Responsibilities

• Triage and resolve cybersecurity tickets.
• Review reports and create remediation tickets.
• Assist with managing application management tools.
• Assist with vulnerability remediation.
• Assist with cybersecurity awareness training program for clients.
• Assist with cybersecurity implementation projects.
• Review and remediate after-hours critical alerts during on-call rotations.
• Occasional travel to local client locations.

Essential Skills

• Effectively communicate with clients and ETS team members. Communication is key to our success.

• Be innovative and consultative when working with clients. The value of ETS comes not only from solving the client’s issues but helping to avoid reoccurring issues.

• Follow ETS policies, procedures, and service delivery expectations to ensure consistency.

• Collaborate with team members on projects and issues, as necessary. Provide and receive training. 

Expectations & Professional Growth

• Work scheduled hours Monday through Friday between 8:00 AM and 5:00 PM, with occasional after-hours support and project tasks as needed.

• Grow as a team member through continued education (certification plan), research and study, and interaction with other professionals and leaders.

• Complete process and technical training during your first 30 days. These requirements involve shadowing team members, learning training procedures, client communication expectations, and specific technical skills/knowledge. This will be outlined in your onboarding schedule.

• Continue achieving certifications in cybersecurity to improve and keep skills current. 

Requirements

• A minimum of an Associate’s degree in a related technical field is desired.

• CompTIA CySA+ Certification (required or attained in first 180-days).

• 1–3 years of experience in a related technical role. 

View the full job description for more about Expedient Technology Solutions.

Apply: https://expedienttechnology.com/careers/

View the job description: 

Position Description

Expedient Technology Solutions is an established managed IT services company located in Miamisburg, Ohio. ETS has developed a strong reputation for providing outstanding customer service and for being a collaborative, strategic partner with its client customers. We are looking for a Desktop Support Specialist to join our growing team. This position has room and intent for growth within the company. ETS provides clear pathsfor advancement into higher level roles with infrastructure support and project work. We pride ourselves on our unique culture and positive working atmosphere, where all team members grow professionally through collaboration and teamwork.

Duties and Responsibilities

• Work assigned user account and workstation tickets following ETS process and procedures.

• Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions.

• Install, configure, test, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.

• Construct, install, and test customized configurations based on various platforms and operating systems.

• Work to load OS through imaging workstation systems.

• Collaborate with Desktop Support team members to ensure efficient operation of the organization's desktop computing environment. • Receive and respond to incoming calls, emails, and/or work orders regarding desktop problems.

• Onsite - Ensure that desktop connections, such as network jacks, VPN, etc. are in proper working order.

• If necessary, work with third-party support and PC equipment vendors.

• Document and record time for all actions taken when working or resolving customer issues in the RMM system.

• Create and update internal documentation to provide the most up-to-date information.

• Complete other duties as assigned.

Essential Skills

• Effectively communicate with clients and ETS team members. Communication is key to our success.

• Be innovative and consultative when working with clients. The value of ETS comes not only from solving the client’s issues but helping to avoid reoccurring issues.

• Balance responsibilities to ensure efficiency.

• Collaborate with team members on projects and issues as necessary. Provide and receive training as necessary.

Expectations & Professional Growth

• Follow ETS policies, procedures, and service delivery expectations to ensure consistency.

• Work scheduled hours Monday through Friday between 8:00 AM and 5:00 PM, with occasional afterhours support and project tasks as needed.

• It is expected you will continue to grow as team member through continued education (certification plan), research and study, and interaction with other professionals and leaders.

• In addition to working in the ETS office, occasional travel to local customer sites may be required. Reliable transportation is necessary.

Desired Educational, Training Requirements, & Length of Experience

• It is desired you have a minimum of an associate degree in a related technical field.

• There are company specified certifications you must achieve to be in this position.

• Having 3 – 6 months of experience in a related technical role is preferred.

• This position requires you to complete process and technical training during your first 30 days.

o These requirements involve shadowing team members, client communication expectations, and specific technical skills/knowledge. This will be outlined in your onboarding schedule.

o Technical skills and knowledge involve but are not limited to, active directory, email configuration, OS and software installation/troubleshooting, and basic networking.

What is in it for you?

We offer a competitive total rewards program that includes:

• Great company atmosphere, office space, and room to grow

• The ability to work autonomously

• A management team that cares about you and your career growth

• Competitive Health Insurance Package

• Retirement plan (401K) with company match

• Dental & Vision insurance

• Competitive PTO and flexible work schedule

• Company paid certification exams, training material, and online training tools

• Above industry average base salary

• Cell phone stipend

We have a drama-free, collaborative work environment with opportunity for personal and professional growth. We are truly committed to team member’s development and success.

Purpose Statement and Core Values

Purpose Statement - Reshape the experience for clients and team members.

Core Values

Continued Growth: ETS places a strong focus on each team member continually growing both professionally and personally.

Honest Communication: ETS places a strong focus on consistent and honest communication between all team members and clients.

Deliver “Wow” through Service: ETS provides “Stress Free IT” managed services which promises an experience that goes above and beyond our client’s expectation.

Honor your commitments: ETS team members are expected to honor their commitments to our clients and company.

Respect and Serve Others: ETS is founded on biblical based principles and places a strong focus on team members serving others and giving back to our community.

Balance: ETS recognizes and supports the need for each team member to enjoy a quality life outside of work.

Launch your career, your dreams, and your legacy: Become a federal government civilian employee.

The U.S. AFLCMC is actively seeking technical professionals in areas such as cyberspace operations, engineering, program management, and more.

If you are interested in learning more about working with AFLCMC, visit their website and submit your resume in the AFLCMC Resume Dropbox.

To learn more and apply for the Systems Engineer position at CPC, visit: https://cpc-i.com/careers/

Job Description

We are looking for experienced Systems Engineers with hands-on experience in the End User Compute, Server Virtualization and Services space.

Job Requirements

• Minimum of five years of End User Compute, Virtualization, Services.
• Citrix, VMware, Microsoft Azure Experience
• Outstanding communication skills

Location

• We are looking for candidates in Southwest Ohio, Kentucky and Western PA

CPC is hiring a Senior Solutions Architect. Learn more and apply here: https://cpc-i.com/careers/

Job Description

We are seeking an experienced Senior Solutions Architect to join our growing team. The Sr. Solutions Architect is responsible for leading and developing solutions tailored to our customers’ business needs. This involves analyzing the current environment, defining the future state, and creating a transition plan. The ideal candidate is a critical thinker and problem solver who can effectively communicate complex solutions to both customers and internal delivery teams.

Responsibilities

• Translate business challenges into detailed technical designs
• Gather scoping information to create and present proposals
• Conduct presentations and strategic planning sessions for customers
• Develop and maintain strong relationships with key partners

Qualifications

• 5+ years designing technology solutions
• End User Compute (EUC) experience, specifically Citrix, required
• Experience with Microsoft solutions, especially Entra, M365, AVD and Windows 365 is a plus
• Strong written and presentation skills